Privacy Policy

Privacy Policy

Last Updated: October 31, 2025

Welcome to Emm Emm Store ("we", "us", "our").
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website — emmemmgroup.com — or interact with us in any other way (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access our Services.

1. Company Information

Emm Emm Store
SCO 48, Shopping Centre, Sector 13, Hisar, Haryana – 125005
Phone: +91-1662-354623 / +91-95414-00049
Email: mohit@emmemmgroup.co.in

2. Information We Collect

We collect information from you to process orders, provide customer support, and improve your experience on our Site.

a. Information You Provide Directly

  • Name, billing and shipping address

  • Email address and phone number

  • Payment details (processed securely via our payment provider — we do not store card details)

  • Account information (username, password) if you register an account

  • Order and purchase details

  • Any communication you send to us (customer support, feedback, etc.)

b. Information Collected Automatically

When you browse our website, we automatically collect:

  • Device and browser information

  • IP address and general location

  • Pages visited, time spent, and referral links

  • Cookies and similar tracking technologies to enhance your experience

c. Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform provider)

  • Payment gateways and shipping partners

  • Analytics and marketing partners who help us operate our business

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Manage your account and order history

  • Communicate order updates and respond to inquiries

  • Send marketing emails (only if you’ve opted in)

  • Improve our products, services, and website performance

  • Detect and prevent fraud or misuse of our Services

  • Comply with legal obligations

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve site performance

  • Analyze site traffic and usage patterns

  • Provide relevant marketing content

You can disable cookies in your browser settings, though this may affect your browsing experience.
For more information, visit Shopify’s Cookie Policy.

5. How We Share Your Information

We only share your information with trusted third parties necessary to operate our business:

  • Shopify – our e-commerce platform provider

  • Payment processors – to securely process your payments

  • Shipping and logistics partners – to deliver your orders

  • Marketing and analytics providers – to improve our marketing and website performance

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your personal information as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted.

7. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission or storage system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability (where applicable)

To exercise these rights, please contact us at mohit@emmemmgroup.co.in.

9. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us, and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated policy will be posted on this page with the revised date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Emm Emm Store
SCO 48, Shopping Centre, Sector 13, Hisar, Haryana – 125005
📧 mohit@emmemmgroup.co.in
📞 +91-1662-354623 / +91-95414-00049