Terms And Conditions

 

Terms and Conditions

Last Updated: October 31, 2025

Welcome to Emm Emm Store (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website — emmemmgroup.com — and any purchases made through it.
By accessing or using our website, you agree to comply with these Terms. Please read them carefully before placing an order.

1. Company Information

Emm Emm Store
SCO 48, Shopping Centre, Sector 13, Hisar, Haryana – 125005
Phone: +91-1662-354623 / +91-95414-00049
Email: mohit@emmemmgroup.co.in

2. Use of the Website

By using this website, you represent that:

  • You are at least 18 years of age or using the site under the supervision of a parent or guardian.

  • You will not use our site for any illegal or unauthorized purpose.

  • You will provide accurate, current, and complete information wherever required.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect fraudulent, abusive, or illegal activity.

3. Products and Orders

  • All products displayed on the website are subject to availability.

  • Product images are for reference only; actual colors or designs may slightly vary due to photography and screen settings.

  • We reserve the right to modify, suspend, or discontinue any product or pricing without prior notice.

  • Once an order is placed and payment is confirmed, you will receive an order confirmation email.

Order Cancellation

We may cancel or refuse any order for reasons including:

  • Product out of stock

  • Payment issues or verification failure

  • Suspected fraudulent activity

If your order is canceled after payment, a full refund will be issued to your original payment method.

4. Pricing and Payment

  • All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • We accept payments via Shopify-supported payment gateways.

  • You agree to provide accurate billing and payment information.

  • In case of pricing errors or discrepancies, we reserve the right to correct them even after an order has been placed.

5. Shipping and Delivery

  • Orders are processed within 2–5 business days after payment confirmation.

  • Delivery times may vary depending on location and courier service.

  • We are not responsible for delays caused by courier companies, weather conditions, or unforeseen events.

  • Once dispatched, you will receive a tracking number via email or SMS.

Shipping Address

Please ensure that your shipping address is accurate and complete.
We are not responsible for orders shipped to incorrectly provided addresses.

6. Returns and Exchanges

We want you to be happy with your purchase. Please review our return policy below:

  • Returns or exchanges are accepted within 7 days of delivery for unused and unwashed products in original packaging.

  • Custom-sized or personalized uniforms cannot be returned or exchanged.

  • Customers are responsible for return shipping costs unless the product received is defective or incorrect.

  • Refunds will be processed within 7–10 business days after the returned product is received and inspected.

To initiate a return, contact us at mohit@emmemmgroup.co.in.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, designs, and software — is the property of Emm Emm Store or its licensors.
You may not reproduce, distribute, or exploit any part of the website without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Emm Emm Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • We do not guarantee that our site will be error-free or uninterrupted.

  • Our total liability to you for any claim shall not exceed the total amount paid by you for the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal data.

10. Third-Party Links

Our website may contain links to third-party websites. These are provided for your convenience only. We do not endorse or take responsibility for the content or policies of any external websites.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Hisar, Haryana.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Emm Emm Store
SCO 48, Shopping Centre, Sector 13, Hisar, Haryana – 125005
📧 mohit@emmemmgroup.co.in
📞 +91-1662-354623 / +91-95414-00049